The most frequently asked questions about our services.
At Kuzooroo Digital Media, we understand that choosing the right partner for your digital marketing needs can come with a lot of questions. From how our process works to what results you can expect, this FAQ page is here to provide clarity and confidence.
Below, you’ll find answers to the most common queries about our services, process, payment terms, and more. Here are a few highlights to get you started:
- How Does the Process Work After I Sign Up?
Once you partner with us, we begin with a detailed consultation to understand your goals and challenges. From there, we create a tailored strategy, launch your campaigns, and continually optimise to ensure maximum performance. - What Kind of Results Can I Expect?
While every campaign is unique, our data-driven approach ensures that your paid media efforts deliver measurable ROI. Many of our clients see significant improvements within just a few weeks. - Do You Offer Flexible Contracts?
Yes! We believe in earning your trust through results, not long-term commitments. We offer flexible contracts and even trial campaigns so you can see the value we bring.
FAQs
Q. Do I need a large budget to see results with paid media?
Not necessarily! At Kuzooroo Digital, we create campaigns tailored to your budget, ensuring every penny works hard to deliver measurable results. Our strategies focus on maximising ROI, so even smaller budgets can achieve significant outcomes.
We do recommend working at a £2k per month minimum.
We need to be spending enough to generate enough data to make statistically significant decisions and gain real insights from your marketing efforts.
Q. How can I trust an agency after a bad experience with another provider?
We understand the hesitation. That’s why Kuzooroo Digital prioritises transparency, detailed reporting, and regular updates. Our process ensures you’re informed every step of the way, and our data-driven strategies are designed to deliver results that speak for themselves. Plus, our initial audits are risk-free to let you experience our expertise firsthand.
Q. How can I be sure my investment will generate a return?
At Kuzooroo Digital, we focus on data and results. By analysing your business needs and goals, we craft targeted campaigns with measurable KPIs to track success. Our continuous optimisation ensures that your campaigns evolve to deliver a strong ROI.
Q. I don’t fully understand paid media—how will this benefit my business?
Paid media allows you to reach your target audience directly and effectively, driving conversions and sales quickly. We simplify the process for you, providing clear explanations and tailored strategies to help your business grow.
Q. How do you ensure transparency in your work?
Transparency is a core value at Kuzooroo Digital. You’ll receive detailed performance reports, regular updates, and open communication throughout the partnership. We ensure you always know how your campaigns are performing and where your budget is going.
Q. Why should I hire an agency instead of managing campaigns in-house?
Our expertise, tools, and experience deliver better results than in-house efforts. We save you time, reduce costly mistakes, and continuously optimise campaigns to maximise ROI while you focus on running your business.
Q. I had a bad experience with another agency. How are you different?
We don’t make empty promises. Our approach is data-driven, tailored to your goals, and focused on building trust. We aim for long-term partnerships, setting realistic expectations and delivering measurable results.
Q. Can’t I just rely on organic strategies like SEO and word-of-mouth?
While organic strategies are valuable, paid media amplifies your reach and delivers results faster. It complements your existing efforts by targeting your audience where they are most active, driving immediate traffic and conversions.
Q. My industry is complex or heavily regulated. How can paid media work for me?
We specialise in working with industries like healthcare, legal, and financial services. Our campaigns are tailored to comply with regulations while delivering effective, results-driven advertising strategies that address your unique challenges.
Q. I don’t have clear goals for paid media. Can you still help?
Absolutely! During our initial consultation, we’ll work with you to define your objectives and create a customised strategy that aligns with your business goals, whether it’s boosting sales, generating leads, or building brand awareness.
Q. Do I have to commit to a long-term contract?
No! We offer flexible contracts and even trial campaigns to ensure our partnership works for you. Our goal is to earn your trust by delivering results, not by locking you into a commitment.
Q. My competitors are already dominating the market. How can you help me compete?
We use competitor analysis to uncover gaps and opportunities they might be missing. With smarter targeting, messaging, and strategies, we help your business stand out and reach the right audience effectively.
Q. I don’t have the time to manage another marketing project. How involved will I need to be?
We handle everything for you, from strategy and execution to reporting and optimisation. Your involvement is as minimal or as hands-on as you’d like, letting you focus on your business while we deliver results.
Q. How do you prevent ad fatigue or wasted spend?
We use continuous optimisation, A/B testing, and fresh creative strategies to keep your campaigns engaging and effective. By closely monitoring performance, we ensure your budget is spent wisely and efficiently.
Q. I’m hesitant to try something new. Why should I choose paid media?
Paid media is one of the fastest ways to drive measurable results and scale your business. With our expertise, we make the process seamless and low-risk, allowing you to tap into new growth opportunities with confidence.
Q. How does the process work after I sign up?
Once you sign up, we start with a consultation to understand your business goals and challenges. We’ll then conduct a detailed audit of your current campaigns (if applicable) or create a customised strategy from scratch. Once approved, we launch your campaigns and continuously monitor, optimise, and report on performance.
Q. How long does it take to see results?
Paid media often delivers faster results than organic strategies. While some campaigns show improvements within days, it typically takes 2–4 weeks to gather enough data for significant optimisation and measurable outcomes.
Q. Do I need to provide anything to get started?
Yes, we’ll need access to your existing advertising accounts (if any), website, and any brand guidelines or assets such as logos and images. Don’t worry if you don’t have these; we can help set them up.
Q. What industries do you specialise in?
We specialise in Healthcare, Legal, E-commerce, B2B, and Financial Services. Each industry has unique challenges, and we tailor our strategies to address them effectively.
Q. Do you handle everything, or do I need to be involved?
We manage all aspects of your campaigns, from strategy to execution and reporting. Your involvement is minimal, but we’ll keep you informed and consult with you on major decisions to ensure alignment with your goals.
Q. What if I’ve never run paid media campaigns before?
That’s no problem! We’re here to guide you through the process. We’ll explain everything in simple terms, set up your accounts if needed, and build campaigns that deliver results from day one.
Q. I’m in healthcare. How do you ensure compliance with advertising regulations?
We have experience navigating strict advertising regulations in healthcare. Our campaigns adhere to all relevant laws, such as GDPR and sector-specific guidelines, ensuring compliance while delivering results.
Q. Legal keywords are expensive. How do you reduce costs in this competitive industry?
We use advanced strategies like negative keyword filtering, long-tail keyword targeting, and precise audience segmentation to reduce costs while focusing on high-value leads that are more likely to convert.
Q. I run an e-commerce business. Can you help with cart abandonment issues?
Yes, we create targeted remarketing campaigns to re-engage shoppers who leave without purchasing. These ads encourage them to return and complete their transactions, boosting your revenue.
Q. I have a B2B company with long sales cycles. Can PPC still work for me?
Absolutely. We design campaigns to nurture leads through your sales funnel. Using account-based marketing and retargeting, we ensure your ads reach decision-makers and keep them engaged over time.
Q. How can you help my financial services firm build trust online?
We use messaging strategies that focus on trust signals, such as testimonials, case studies, and compliance certifications. Our ads and landing pages are designed to build credibility and attract qualified leads.
Q. What are your payment terms?
Our invoices are due within 30 days of issue unless otherwise agreed. We accept payments via bank transfer or online payment platforms, as detailed in your service agreement.
Q. Do you charge setup fees?
Q. How do you charge for your services?
Q. Can I change my budget during the campaign?
Yes! Campaign budgets are flexible and can be adjusted based on performance or business needs. We’ll provide recommendations if we think changes are necessary.
Q. Is there a long-term commitment?
Q. What happens if I want to cancel my services?
Q. Do I own the campaigns you create for me?
Yes, once payment is complete, all campaigns, ad creatives, and other deliverables are yours to keep.
Q. How do you track performance?
Q. Can you help with landing page optimisation?
Q. What platforms do you advertise on?
Q. What if my campaigns aren’t performing well?
Performance issues are rare, but if they occur, we’ll investigate and optimise your campaigns in real time. We continually monitor results to ensure your budget is used effectively.
Q. How often will I receive updates?
You’ll receive regular updates, typically weekly or monthly, depending on your preference. These include performance reports and insights on what’s working and what’s being optimised.
Q. Do you offer services beyond PPC?
Q. Do you work with international clients?
Yes, we work with clients from around the world. Our strategies are tailored to each market’s unique challenges, ensuring your campaigns are locally relevant and effective.
Q. What if I have a question or concern during the campaign?
We’re here to help! You’ll have a dedicated point of contact who can address any questions or concerns promptly.
WHEREVER YOUR AUDIENCE IS, WE’LL FIND THEM.
